International Organization for Standardization (ISO) was coined in 1947 and its headquarters is in Geneva, Switzerland. This organization was developed to ensure the safety factors and quality assurance for different kinds of companies and products all around the world. In 1987, 160 countries had become members of the organization and they published certain standards. After a period of time, in 1994, those standards were revised and in 2000 it was again revised. The series, ISO 9001, 9000, 9002, 9003, and 9004 were comprised. ISO 9001, 9002, 9003 are all considered as well defined standards for the operation. ISO 9000 and 9004 are the established guidelines. In India, the certificate and license are given by the Bureau of Indian Standards, and it is considered as the registering body for the organization. It is situated in New Delhi. ISO has various principles which mainly focus on the customer benefits such as Involve your people, Use the process approach, Get the right fact before you decide, plan a systematic approach, Provide leadership, Work with the suppliers etc. For the purpose of startup registration, it is better to have ISO certification, to gain productive ways in the business.
Process for the ISO certification
The contract or application is made between the registrar and the applicant. That contract should contain all the rules and conditions mentioned by both sides including the liability issues, confidentiality, and access rights.
2. Document investigation
Examination of all the documents of the company is handled by the ISO auditor. The ISO auditor’s job is to investigate all the quality documents and manuals, where he can know about all the policies and procedures that are following in the organization. Presenting the current work review to the auditor can help him analyze in a better way that can lead a path to find out loopholes in the documents that are against the standards specified in the ISO.
3. Executing the action plan
After finding out the issues and loopholes in the present functioning of the organization, an action plan has to be made after the investigation to eliminate all that loopholes. All the employees should aware of the ISO standards so that it can’t make further issues.
4. Certification Audit
This process can be classified into two steps,
The ISO auditor investigates the needed changes made by the owner for the company. The auditor will identify the necessary non-conformities in the steps and procedures to the quality management. These non-conformities are further classified into major and minor non-conformities. The applicant will assess all the non-conformities and finish it with the required quality standards through the process and techniques used in the company.
After certain changes made in the company, the auditor will do the final auditing. He will cross check that all the non-conformities were disregarded or not with the ISO standards. After that, the final ISO audit report is made and forwarded to the registrar.
Final ISO certification
After identifying all the non-conformities, and putting all the conclusions in the ISO audit report, the ISO certification is provided by the registrar.
It is just conducted to assure that the company is maintaining the ISO standards throughout their process or not. It is conducted at certain intervals of time.
1. It delivers a proper prospect that can elevate the values and activities of the company.
2. Saves and cares the resource management.
3. Effective management control.
4. Efficient services for customers.
5. Perfect execution of operations that could satisfy multiple requirements related to goods and services.
6. Saves money.
7. The quality outcome of products.
8. Reliable brand for the customers, where customers feel very safe to buy the products.
9. Expanded growth for the company in the market.
10. Development in the progress of the company.
Multiple benefits for company and customers
1. Increase chances to afford effective senior management.
2. Outcomes and delivery can take place on the time.
3. ISO certification is necessary for taking tenders in public sector work.
4. Can lead a positive message to both customers and employees.
5. Helps to find out deficiencies.
6. Reduce the damage and unwanted company costs.
7. Can offer multiple marketing opportunities.
8. Make the operations of the company in a productive way.